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Management Information
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Lean Principles in Action AbstractThe electrical products industry is one characterized by fierce competition, declining margins, and legislative regulations, all that have forced the majority of electrical product manufacturers to rethink their business models. This article describes a successful story from a leading electrical products manufacturer and its journey towards lean, which to date, has saved the company over $65 Million in hard -dollar savings. Leading Bad Actors To Be Good Performers A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"First, before we can deal with "bad actors", we must define the term bad actors. Business Innovation - the Value of Work Processes Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. The Silent Assassin - What to Do When They Visit You? IntroductionThere are a group of people in the community that will some time in their career visit your business; the silent assassin.The silent assassin displays all the qualities of a serial killer as they silently wreck havoc in your business through unrest, sabotage, bullying and non-productivity. How To Conduct Effective Meetings Before you call your next meeting, the FIRST step is to decide if it is really essential. To determine that, ask yourself the following:· Is this meeting essential? · Can we do without it? · Can we accomplish the task without a meeting? · Can it wait another week? · Can we get things done with few meetings?Then, if you have decided a meeting is the best way to accomplish your objective, the following tips can help you conduct more effective meetings:1. ISO 9001 Okay Now You Have It How Do You Market It? Marketing ISO 9001 2000.Lately we've been seeing a lot of press releases from wineries and suppliers touting their ISO certifications. Maximizing Sales through the Ultimate Tracking Software Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common barrier that all companies run into is how to cost effectively measure and control this process. Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person? Are you the position or the person?Bosses can lose their own identity sometimes. It's easy. Steps to Build ISO 9001 Compliant Program Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. Jack Welch--Success Is Getting Back Up on the Horse A few months ago I had the opportunity to spend a few minutes with Jack Welch, past CEO of GE. A fantastic opportunity. Best Practices Plan: Dissemination of a Great Idea Good news spreads quickly News of the invention of the wheel must have traveled in every direction as quickly as horse or camel could run. Those who learned of its advantages over the litter and the sledge adopted it right away. Do Customers Like the Feel of Your Organization? In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a system or group are inherently connected at a level that goes beyond words. This realm of connection, which is largely spiritual or unconscious, may or may not be familiar to the more business minded person so I will take some time to explain the nature of this connection and then the wide reaching implications this idea has on the optimal functioning of organizations. How Bad Communication Can Hold You Back and How to Break Free of It The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. Quick Tip - Effective Meetings Have a Complete Agenda Most agendas for a meeting look like this.* Budget* Payroll* Staff* Sales* VutszxtnSome people would tell me, "That's a perfectly good agenda. Never Punish Yourself or Others for Failures If you want to find success in various ramifications, be it in business or personal relationship, don't punish yourself or others for mistakes, or blunders, or failures, instead encourage yourself.Kim Woo-Choong, founder and chairman of Daewoo, said, "One of my employee went to a casino and lost $10, 000 of the company's money which would certainly get him fired by a normal manager. Data Delivers Credibility Over the past couple of days I've been setting up visitor counters, so people in another organization can accurately count the number of people who visit their event.They got the idea (and the counters) from an association I belong to, and they, too, are learning how data delivers credibility. Delegation Obstructions OBSTRUCTIONS: 1. Staff deficiencies. What Your Employees Want You to Know (But You Might Be Afraid to Ask) This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US Army, to BP, and even in the development sector in NGOs like TearFund. Can Your Business Run Without You? If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business.
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